eBay Headaches

Ah yes, the old placed order by mistake aka I found a better deal after I bought from you instead of shopping around first and not wasting everyone’s time LOL. Been getting one of those every month it seems lately. And I don’t even sell really newer books, variants etc; it’s mostly stuff from my collection I just want to get rid of so god bless anyone selling “HOT” books. I enjoy the side hustle but 10 years on eBay and this year has by far been the most annoying as far as dealing with buyers.

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If only I could track their purchases and see if that were true. But at the time my book was the best deal by far, and does not have any defects. 9.8 candidate. So I was the best option at least from an asking price perspective.

Don’t you just love when this happens?

Selling a book for $30. I send a few offers for $28.50. Buyer counters at $20. I reply kindly stating that I can go as low as $26, but no lower. They then counter at $23.

Just as I was about to reject the offer with no further counter offer, someone else buys it for $28.50. :slight_smile:

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I always loved when someone swoops in and bought my stuff at my original listing BIN price while someone was trying to negotiate a much lower price.

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Recently had a similar experience with a house of mystery book. Had it at $28. Sent offers several times at $25. Decided I actually liked it and wouldn’t take anything less than $40 for it. Raised the price and sold in 2 days. Felt good.

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Can’t say I have that joy, as I don’t do offers. My price typically undercuts all others. Or I’m not that desperate to move it.

Take it or leave it (and pay more!)

Has anyone else noticed the new automated feedback on eBay now? If a sale goes through, is shipped on time, and the buyer doesn’t leave any feedback, you now get a positive automated feedback.

I guess I don’t hate that. I wish it would have started years ago. I’d be a lot higher than 371 positive responses.

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That’s for people like me who are lazy. I rarely give feedback…I always tell myself I should, but then get distracted.

Mercari is interesting how they force you to respond or you’re stuck with it (or as a seller payment is delayed). Interesting tactic, but that incentive is enough for me to be more proactive.

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I never gave feedback for buyers, shopping and buying things is easy and requires nothing on their part by having money and clicking “buy” button. You don’t get rewarded for just being a shopper, the reward is you bought something you wanted with your own money.

As for the automated feedback, I’d welcome star ratings and honestly, eBay should just operate on Stars instead of actual comments… most of the time comments are just generic anyways… “A+++++++” as the comment tells me nothing that a star rating can already tell me, and star ratings broken down in communication, delivery, packing is more valuable than what someone has to say, particularly if it’s a positive comment which goes into the actual value of positive comments on eBay. If they allowed more characters for an actual review, then maybe comments would be more meaningful and helpful but honestly, 99% of the comments I’ve seen on eBay have zero value for me.

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I don’t buy a ton on eBay. But, when I do, I SCOUR the comments first. If there are multiple negatives, I’m probably not buying from that person. I’ve been burned (like I think we all have).

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That’s the only value I get from eBay feedback, if they’re low on the star ratings, that prompts me to review negative feedback and any comments to find out what happened. Sometimes you gotta take it with a grain of salt to and just come up with your own conclusion if they’re worthy of buying from or not.

And if the seller gets nasty despite what the buyer says, it’s a definite no on buying for me.

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I did not notice the positive automated feedback but that that’s pretty cool.

I like the idea. I have sold tens of thousands of things successfully over the years but only have a few thousand feedback.

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My stats:

  • 2.2K items sold.
  • 1615 feedback.

That’s a 73% feedback/sales ratio! Obviously that may include me as a buyer…but we’ll roll it all together.

Curious of others stats.

My main account is 100% positive feedback 2649

5.1K items sold

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573 sold
371 feedback
100% positive

69% feedback/sales ratio.

52%.

That’s a pretty low rate of return relative to others. I wonder why that is.

I’ll have to dive deeper into my numbers…see if I can differentiate purchases from sales.

I wonder if you guys leave buyer feedback? I usually don’t. I also don’t purchase much on eBay.

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I have it set to automatically leave buyer positive feedback when they leave me positive feedback.

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I did not know you could do this! Thanks for sharing. I usually go on once a week and leave feedback for buyers up to a specific date. So if it’s been 21 days or so, I leave positive feedback. I just go with the “no news is good news” philosophy.

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