Sold my Last Ronin comic a week ago on eBay. Packaged with a backing board. Taped securely to a 1.5” thick piece of styrofoam, a second 1.5” piece over top of it, cut to size (snug fit) of a priority Mail box (example in the pic below).
I asked to see the pictures of the box, backing board and foam shipping materials so I could begin a claim with USPS because there’s no way this could have happens without some evidence of damage.
I was told none of those items were damaged. I must have shipped it in that condition.
Not possible, as I slid the comic into the bag with the board right before I packaged it up. I was very careful with how I packaged it and it was taped with shipping tape around its perimeter. Not possible I missed that large of a defect.
Very suspect. But what options do I have but suck it up?
This person was also the one who was very pushy about why I had t shipped the book yet even though their payment hadn’t processed.
Sadly it looks like a buy and switch. They had a crappy copy. They wanted to upgrade for free. So they get yours and claim damage. eBay is going to side with them regardless. Send them a label, get the book back, and file the claim. Nothing you can do. Usps may ask for the copy to be turned in. Sucks because sometimes they ask and other times they don’t. Had this happen to me once where someone claimed damage on a book that wasn’t damaged. Clearly wasn’t my copy. I threw it away and then usps asked me to turn the copy over to them.
In the second book picture, there’s a white mark in the corner. Is that in either of the pictures they sent you? If not, they’re not sending pictures of the same book.
Those aren’t the same books. In the corner pic of the book you sent it had a color breaking crease. It somehow disappears in the damaged book?! Point that shit out to eBay and the buyer.
I thought of that, then I’m out another $10 and without damaged packaging likely not going to get far.
I went through this recently, had a book shipped back and was damaged on the return…I was out the book…i sent a replacement for free too as it was my fault I sent the wrong book and I really wanted it back, and out shipping 3 ways…and then my post office made me come in 4 or 5 times asking for more and more details…finally they flat out denied me and I just gave up.
It’s possible the two foam pieces came apart and the shipping tape came loose and the book jolted to the side…but they were snug fit and I the book taped around 4 Sides.
But that much damage should have damaged the backing board. That’s what I can’t wrap my brain around and really bothers me. I’m willing to accept just about any other improbable scenario…but that I just can’t.
My Eniac #1 was damaged and is being returned. It seems legit given the damage on the book and packaging appear to match up. This was bagged and boarded put into a bit bigger bag with a backing board sandwich. Then an oversized thick cardboard sandwich inside a Gemini mailer. Guess I should’ve put it into the packing peanut filled box after all that like I intended. It doesn’t appear to break color and I’m surprised the buyer didn’t take a $30 credit to have it pressed. Given the book is selling for more and more daily there going to spend more to replace it.
So they can’t or won’t provide pics of the packaging? Gonna be hard pressed to get them to approve a claim without at least a pic of the packaging. It’s also impossible for a bagged and boarded book to get that damaged without effecting the backing board and bag.
Yes. I’m screwed. It’s bizarre, but I’m already moving on.
If this book was damaged, it’s a shame. I just wanted to know how it happened. Was hoping there was evidence for a solid claim…but I knew I packaged it really good…I ship so robust that I basically nullify the possibility of USPS doing anything wrong. And it becomes my word against the buyers…not winning that on eBay.
I need to start taking photos of my books as packaged to better counter this stuff.
Ironically since this person was so pushy I promised them it would be packaged extremely well and even considers sending a photo of it right before I closed it up.
How nice wound that piece of evidence be to have right now…? Something to consider for future sales.
This happened to me ladt year on a Silk #1 book. Same thing the person sent it back cuz the “book was damaged before shipping.” I did a full refund and gave the books away to a buyer from Australia who bought an Ashcan from me. Ever since then, I took pictures of the books prior to shipping, durring packaging and when book is in the box oe Gemini ready to go out. I learn my lesson. Lots of shady people now a days.
