Yep, that’s garbage and does not deserve your business. A smart LCS would look at your FOC orders and investigate why you might be ordering what you’re ordering.
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They raise prices prior to release if there is any heat on a book. I usually ordered before they could do that.
That’s crazy. I’ve never heard of an LCS doing that to a preorder, regardless of how crazy the book becomes.
I agree - my LCS will order for you pre-FOC - dont know if they have a limit (I’ve ordered 4 at most), or what is the cutoff to pre-pay. You will get a discount if you are a holds customer (I am not !)
Seems like comicsZ 's LCS is taking advantage of his (her?) spec ! Bad LCS !
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so its them who are greedy, but your not ?
how many are you trying to order ?
What matters is they are not fulfilling their end of the bargain. I did the work to know about the spec before them. If they want to limit orders, then limit everything beforehand, not afterwards. They certainly wouldn’t mind if I bought tons of crap books.
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Yea I just don’t see the long term advantage of an LCS fulfilling a multi-copy pre-order of a hot book (not knowing it is hot until release date), and then limiting it thereafter. Sure they make more money off the book but at the cost of long-term customer relationships? That strategy can’t work long-term can it?
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Eventually, it can ruin a business when they depend on repeat customers, especially if word gets out.
They should fulfill the orders that were placed pre-FOC. The buyer is also taking a risk with the spec, and LCS still makes money. Not all specs are a sure thing. After FOC, they are free to set prices on books not spoken for. I personally think that they should sell at cover price the week of FOC, excluding variants; after the week its open season.
They are free after foc (a different discussion), but that doesn’t mean cancel orders post foc after the customer already paid. I have books that sell for more the next day before I ship. Should I cancel the buyer’s order and re-list at a higher price?
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Whats free ?
The seller is free to raise the price post foc, but not after someone pays the bill and then just cancel it because you want more money.
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This 
!!
I’m just an individual collector and don’t know the first thing about how to run an LCS, but I would guess that the owner could gauge what might be “hot” by the amount of pre-orders, no? If so, order more for your shop. Don’t take a customer pre-orders and flip them for profit.
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Sounds like his LCS is fine with him making the spec, taking the risk, and then just before the sale date, if the book heats up, changes terms (not in a good way for the buyer). Sucky move !
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Got into a major spat with Golden Apple comics.
They are a P.O.S. company to deal with
Told them to go eat sh&t as I’m tired of dealing with absolute nonsense every stinking day. I’ve had it with piss poor customer service
Somehow bindery tears 1/2" long are “near mint” and proving it to me by showing me bindery tears 1/16" getting 9.4 to prove their point.
$4 comics.
Eff them.
I’m done and hope everyone and their mother sees this.
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I’ll show my mother to get the ball rolling.
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Yup. They banned me for buying too many books before they could raise the price. They also overcharge for incentives or hot books in general.
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Was done with Golden Apple years ago. Rude customer service on damaged books. Never got a refund
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I don’t even want to show the email string.
Yea - I was pissy with the opening email admittedly.
But pissy became fury as their customer service rep attempted to go toe-to-toe with me. How customer servicely of them.
Instead of deflating, they made sure they infuriated me. And they were successful. I give them credit there
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It amazes me if they get any repeat customers
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