Sister thread to EBay Headaches.
Oh boy can’t wait for this.
So it’s been a while since I sold on Mercari. But I have 2.2k items sold on eBay over 25 years…same account. And I’ve maybe had 2 returns for item not described?
Anyway…I’m 1 for 2 with Mercari since starting back up. This person wanted to bundle two lots of comics. His initial offer was less than either of the two…so basically wanted more than half off.
So against my better judgement, I entertained this…trying to get them to go higher…but I’d come down maybe 25% and they would counter with $1 or 50 cents…that should have been it. Person obviously is a stickler…but so really just wanted to get rid of the books…so I caved.
These books are not in great shape. One had a tear (which I pointed out) and the others were VF range. It was pretty clear in the photos (front and back) what they were getting. Sure enough, I get the return notice.
So it seems like the seller does not get a say in this process. As the reason provided was “not as described” and I’m not provided anymore information from Mercari. But I’m told to make corrections to my listing!! Hard to do when you get no feedback on what was “not as described.”
But I can see why returns are likely going to be a higher rate on Mercari than on EBay. Mercari pays for return shipping and seller cannot dispute the ruling. That just encourages returns for the slightest opinions by the buyer.
Well, we’ll see what I get back.
But I can tell from what this person is selling they are a flipper…so I’ll post in the buyer block thread so others can avoid if they wish.
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What’s funny is that even though both items were listed as 1 lbs shipping individually, mercari combined them and and gave me a shipping label for 15.9 oz.
So now it’s on the buyer to ship them back with the wrong weight on the postage label…we’ll see how this goes. Could get interesting.
I have sold 468 items on Mercari without a return.
Don’t get me wrong though I have had my issues with Mercari but knock on wood. Not a return
I’ll be sure to point the buyer in your direction for better service… 
No thank you.
I’d worry more about people switching out the book bought for a lower graded copy.
If the weight was lower probably cherry picked the books he wanted and sent back the rest for a full refund.