Did an order with midtown for a few new spec books (older issues from the last few years that I haven’t stocked up on) and some bags and boards. They were about the only place that wasn’t back ordered. Arrived very well packaged and 2 days after my order was placed. Very satisfied.
Taking requests?
A tutorial on packaging Geminis for your staff please.
its a fake allocation, only difference between deluxe and regular is the slip case. with a 2 month foc there is no excuse for it. the allocated on purpose to drive up hype for the soon to be announce 2nd print
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I thought we knew this would happen. I pretty certain they said from the get go it was going to be limited to X amount.
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From what I remember it was the deluxe version would only be limited to the 1st prints, and not subsequent printings. Not that they promised there would only be a certain amount of them
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Was just reading that email too. I went and checked my preorder was 5/22 so hopefully I’m safe. Sucks for a lot of people
I was kind and considerate to Spencer with my recent shipment that had a bunch of damaged books. They definitely do get crapped on and they have nothing to do with the shipment.
In the end he helped me, but could not replace a bunch of the books that got damaged. So whereas Spencer did all he could, ultimately TFAW is not seemingly improving and that is really concerning and aggravating. I read the posts on here and it is not just me and in some cases folks on here have just cut TFAW out altogether.
If a company is willing to accept the multiple damages because it makes financial sense for them, and have a great customer service rep - bravo. But the “unable to replace” thing is really not a good look. It really isn’t.
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TPB and Graphic novels are getting hit hard due to the paper shortage. No one wants to work any more.
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Logging is considered the most dangerous job in America. You’re more likely to die as a logger than any other job I think.
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I can’t lay the total blame on them (or any retailer) for replacements. If they can’t order more, then that’s out of their hands more than likely if the distributor is out.
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Yup - agreed.
I just wish they’d pay more attention to packaging and the entire root cause / blame thing goes away.
They do have a bit of control here over their quality of delivered product and although it may cost them more - it is their choice to employ or not employ it.
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I see why tfaw shipping costs are so high. They are adding in the cost to insure everyone’s package. This way, any refunds for damages are actually coming out of our pockets.
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At least they are putting the brown paper bag on them again. Loose issues shoved in packing peanuts has gotten me damages every time
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Let’s keep the TFAW New Variants to just Variant talk they have available. Anything else about a retailer should go here, in the online comic store report topic. 
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I applaud this. As long as they replace or refund, it’s just adding protection to those heavy orders. I insure all comics over $100 myself when I sell them. I don’t want to get stuck with the loss if something happens. I also make the buyer pay for such insurance most of the time.
Ok. Sorry about that. I will refrain in the future
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My latest TFAW order, which I THINK included books from this past Weds, processed on Thursday and shipped today. I’m not great at math, but I think that’s an eleventy-billion percent improvement in fulfillment speed.
Nice job, TFAW.
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Every seller is different, but I feel like it’s my responsibility to pay the insurance if I choose to add it.
Well, if I use priority envelope, up to $100 is already in the cost. If it’s just a buck or two when the value goes over $100, I normally eat those costs if I didn’t already calculate it. Most listings though if it’s a big boy dollar book, I add the extra cost in the overall costs, so they know exactly how much shipping is. I also do my super duper Poyo packaging on expensive books. $0.01 - $100 get super packaging, anything higher gets the super duper…
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