Yeah I guess everyone has to start somewhere, but man there are just so many zero feedback people giving the legitimate ones a bad rap. Almost every single one I’ve dealt with has tried to screw me over.
Here’s a pic showing you absolutely can set to block zero feedback buyers. You can even access it from the eBay app. Go to My EBay/Help Type in Buyer Requirements Choose Setting Buyer Requirements & Scroll Down to Buyer Management.
As you can clearly see I have mine to block feedback below 5 & it goes down to 0. Well once I check the box it’s set.
This is great information. Thank you!
(I am confused with the one feature, though: “Block buyers who are currently winning or have bought X of my items in 10 days”). Why would one use a feature that blocks someone who has already bid and/or won? Seems like a good thing for a seller? Or am I missing the intent here?
Oh damn, that’s new. Wonder when they changed or added that? I know it use to be based on X amount of months of no feedback or non-payment history.
Doesn’t affect me though, I don’t use eBay anymore. No more eBay headaches for me.
You want everyone to get a chance at the items. Gleason should do this when he sells his exclusives since Comic Mint swoops in and buys them all to list at higher prices.
Another reason for the limit would be in case a book heats up you don’t sell them all at a lower price. You can see them start to move and raise the price accordingly. I think it’s the same reason my comic shop only has 2 copies of any book available in a given grade at a time.
As @ToddW said, you can easily block low or no feedback buyers, thanks for pointing it out, Todd! I myself don’t do it as I’ve actually rarely had an issue with low feedback buyers. It’s’ the people with a big chunk of feedback who I can see have left tons of negatives or neutrals are the ones who give me headaches sometimes. I understand being wary of low feedback, however.
Here is another reason pre-orders are dangerous. Some buyers wanting to cancel because they get buyers remorse when the comic comes out and the price is cheaper or for whatever reason. This person Jared, ebay ID the-cosmic-shop, said he has seen me in the CHU forums too. If this person wouldn’t have bought this item I would have dropped it from my cart before FOC but they paid for it and so I kept it for him and now here he is filing an item not received claim when he knows damn well he would get this after release. Listings clearly state pre-orders are shipped within 7 business days of release. It doesn’t matter though. eBays system allows crappy people to do crappy things and get away with it.
It’s why I never sell a book unless I have it in hand. As well if it’s not going to ship within 30 days of the purchase date it’s not supposed to be allowed by eBay rules. We all know they don’t do anything about the thousands of preorders available outside that window though.
Adding that buyer to my block list.
Yea I list mine about 3 weeks before FOC and then put 30 business days handling time. eBay doesn’t really care about your handling time though. As an example, if a comic isn’t released yet and the estimated shipping date of the sold item is 3 weeks away and someone files an item not received claim they will just rule in the buyers favor not even taking your listings handling times into consideration. Your only option is to respond to the bogus claim with a refund or provide tracking and you obviously can’t provide tracking for an item that hasn’t released yet. Just another example of eBays non existent seller protections where buyers pretty much get away with whatever they want
But doesn’t that still go against their policy of, item must be shipped within 30 days from purchase date? I can only side with eBay when someone makes a purchase and from that date + 30 days it hasn’t been shipped yet. They shouldn’t allow them to cancel 14 days after the purchase, they should have to wait until 30 days with no tracking, etc.
Question for you MrBungle, when you do your preorder, and set the handling time to 30 days…and the customer orders something…does it still say ‘ship within x amount of hours’, and then you just let it sit there as an order not yet shipped? I’m just worried about my Top Rated Seller rating.
I wasn’t talking about anything going past 30 days handling time though.
I dont know. I have all my listings at 5 days handling time for in stock items and 30 days for pre-orders. I only do that in case something happens and I can’t ship for a day or two. I used to have 1 day to be top rated but when eBay changed payments and changed all these other things I said nope. You wanna take your time making my money available I will take my time shipping stuff out.
Oh I’m sure but I’m surprised eBay even has that as an option (30 day handling) since they also have their own policy of “must ship within 30 days”…
If someone pays right away, I ship right away. If someone took 3 days to pay, I took my time shipping out. That was my golden rule when I sold on eBay.
Ok so the handling time I have is good. I just don’t know why it keeps saying “ship within 24 hours”. Maybe it’s another setting somewhere else.
I have to ship ASAP. It bugs me if I have a paid for item that hasn’t shipped. I felt bad for two buyers recently as my car was at the garage for ten days it took three days to get them to the post office. I specify two day shipping. Though it’s usually the same day.
Yeah this is why this ‘ship within 24 hrs’ thing is bugging me. I go to the post office every morning and drop all the packages that sold the previous day / night before the first pickup.