Online Comic Store Report Card

I’ve noticed usually on or around the last Wednesday of the month.

1 Like

The diamond stuff should be already up since Friday. Lunar still hasn’t uploaded the data files.

Haha, you’re right. Didn’t even realize I’ve been linking to some in March Previews already… duh!

For MileHighComics… anyone know if there is a way to check on the status of orders or to sign up for an account that would contain all of my orders?

I’m looking at their website and thinking “If I was in the '90s, where would I hide that function?”

MileHigh is a bit…archaic with their online selling. You won’t have any real option to check on your order while it is being processed unless you call or e-mail. More often than not their customer service is pretty good.

From what I can fathom, a MileHigh order is basically a work order for somebody to go through their stock with your list of “Wants” and try their best to fulfill the list. You’re not guaranteed to get everything on your list.

They send me an email that they got my order.
They send me an email saying they are picking/confirming my order.
They send me an email saying congrats, we had what we said we had.
They send me an email that they are preparing the shipment.
They send me an email that it shipped.

2 Likes

Ya. I made it through the barrage of emails delineating all their steps… except the “shipped” email. I got my “Final Processing” email 5 days ago, but no “Shipped” email yet.

Regarding their customer service, I had a separate order which, for some reason, my payment never got processed… they emailed me saying $xx is due on this order. Unfortunately, there was no way for me to pay the amount due using their archaic site. I emailed them and asked how to pay… have not heard back for 4 days and counting…

Calling is the best way to get things taken care of.

It took 2 months but finally got my 99 cent Star Wars High Republic #1 from Westfield. Books came in great condition.

12 Likes

Good score!

Just got my shipment of 5 99 cent High Republics from Westfield… And it was copies of issue 2 instead of 1. Oops.

WOW - Fantastic!!

So I’m officially through with TFAW. The final straw was today when my books all arrived in silver age bags and modern size boards. I wouldn’t care normally but I’m being charged an arm and a leg for bag and boards and they have to match up in size. The books easily slide around in the big bag and the board is so small that if it moves at all it’s not protected. It may not seem like enough to be done with them but when you add up all the problems on practically every order it’s enough for me. I really don’t like the practice of the bagged and boarded books directly on the bottom of the box. It should be surrounded by packing peanuts on all sides. Not just the top.

1 Like

I’m with you there. I quit them when they sent me 10 complete garbage quality books and wouldn’t take them back. No thanks I don’t want 10 reader copies.

2 Likes

That’s fair and your experience so I can’t complain. For whatever reason you seem to have more shipping issues than anyone else… But you’ve also given some good feedback so I did want to say thanks for that.

As for the bags and boards, I will apologize for that. It’s not an excuse, but BCW has been backordered on supplies for MONTHS and so has every other supplier we’ve contacted. We finally got re-orders for our supplies in the last week or two (that we placed last year…), but all we could get from any supplier that worked decently was silver bags and modern boards. The alternative was having no bags and boards at all, which considering most people get bags and boards for added shipment protection, seemed like the wrong decision to make.

3 Likes

I’ve also said I’ve been done with TFAW before.

1 Like

Sorta like I’ve said multiple times I’m done with CGC. That hasn’t worked out too well for me :rofl:

2 Likes

I got silver bags and modern boards today. I’m also a slovenly barbarian who doesn’t really care about these things, though.

After them grading a coverless High Republic 9.8, I’m kinda glad my Amazing Fantasy 15 is CBCS now.

4 Likes

Good move. I actually use both despite my contempt for the folks in Sarasota